Frequently Asked Questions
Everything you need to know about our organic beauty solutions.
Are your products truly 100% natural?
Yes, every product at Nature's Garden is formulated using plant-based ingredients, botanical extracts, and essential oils. We never use synthetic fragrances, parabens, or sulfates.
Do you test your skincare on animals?
Absolutely not. Nature's Garden is a strictly cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our eco-friendly warehouse.
What is your return policy for opened products?
We want you to love your skin. If you are not satisfied with a product, you can return it within 30 days of purchase, even if it has been opened, for a full refund or store credit.
Are your glass bottles and packaging recyclable?
Sustainability is at our core. All our glass containers are recyclable, and our outer packaging is made from FSC-certified recycled paper printed with soy-based inks.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring our botanical skincare to more countries in the near future.